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Privacy Policy

We are committed to the privacy of your information when you use the Service.

Basically, we don’t let anyone else use it—and certainly not to market to you.

This policy sets forth our privacy policies. This policy is incorporated into the Agreement—the Terms of Use—that governs your use of that service.

For simplicity, here are some defined terms and other terms are defined in the Agreement. If a term is not defined then you and we agree that the normal definitions in our industry apply.

“Agreement” means the agreement between Amakawa and you, which you can read by clicking here.

“Content” means information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) to which you may have access as part of, or through your use of, the Service.

“Personal Data” means Data that identifies, or that could reasonably be used to identify, You as an individual. We collect Personal Data in different ways. For example, we collect Personal Data when You register to our Service, or when You configure your billing details through our Service, or when You exchange emails with our team. Personal Data does not include Data that has been aggregated or made anonymous such that it can no longer be reasonably associated with a specific person. The Personal Data that we may collect includes: contact details (such as name, postal address, telephone number, email address) and financial and transaction Data (such as credit or debit card number).

“Other Data” means Data other than Personal Data. We collect Other Data through a variety of sources. One of our sources for Other Data is cookies and other technologies that record Data about the use of our websites, websites that implement our Services, and the use of our Services generally. Other Data that we may collect include: browser and device data (such as IP address, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons and the version of the Services You are using); transaction data (such as purchases, purchase amount, date of purchase, and payment method); cookie and tracking technology data (such as time spent on the Services, pages visited, language preferences, and other anonymous traffic data); and company data (such as name and address, as submitted through our Service as part of Your billing information).

“Data Processor”, “Data Subject”, “Processor”, “Processing”, “Subprocessor”, and “Supervisory Authority” shall be interpreted in accordance with applicable Data Protection Legislation.

All other capitalized terms in this document shall have the same definition as in the Agreement.

Data Protection Notice

You may download our complete Data Protection Notice.

1. How We Collect Information

We collect information from individuals who visit the openredis website (“Visitors”) and individuals who use the Service (“Customers”). Apart from collecting information when you register, we also use other techniques common in our industry regarding use. These include using cookies and also gathering information such as your IP address or information provided by your browser. We also note actions you take on our website or while using the openredis Services.

2. How We Use Information

We use the information we collect to do what you have asked us to do, such as send you information. We may use information such as the actions you take on the website to improve the services we provide. We use credit card information only to check credit and to get paid.

We may take data and aggregate it, with the personally identifiable information excluded from the aggregation. In other words, anyone using the aggregated data cannot figure out who you are, even if they have access to other information about you.

3. We Really Keep Your Information Close

Basically, we don’t share your information with anyone. Really. There are some obvious exceptions—like when we have to use a credit card processing company, but they cannot keep the information to use to market to you. We might have to share your information when someone compels us under legal order. We might have to share some of your information with companies helping us improve our services and the like but, again, they cannot keep or use information to contact you. We might have to let someone else contact you to fix something that is beyond our skill, but we’ll ask permission for doing so. Finally, we might need to use the information ourselves to contact you—because there is a problem with the Service, your Account, your Content. Obviously, this is the kind of use we need to have.

Now, you might at some point want us to contact you. We will only do so if you give us express permission—like clicking on a button that says something like “Please contact me.” Don’t worry. Only we will do so or someone we have hired to do so and, again, they cannot keep that information to market to you.

In the course of providing the Service, you acknowledge and agree that Amakawa may use Subprocessors to Process your Personal Data. Amakawa’s use of any specific Subprocessor to process Personal Data must be in compliance with Data Protection Legislation and must be governed by a contract between Amakawa and Subprocessor. A list of Subprocessors is available here.

We use reasonable organizational, technical and administrative measures to protect Personal Data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If You have reason to believe that Your interaction with us is no longer secure (for example, if You feel that the security of your Account has been compromised), please contact us immediately.

If You would like to review, correct, or update Personal Data that You have previously disclosed to us, You may do so by signing in to your Account or by contacting us. If emailing us Your request, please make clear in the email what Personal Data You would like to have changed. For Your protection, we may only implement requests with respect to the Personal Data associated with the particular email address that You use to send us Your request, and we may need to verify Your identity before implementing Your request. We will try to comply with Your request as soon as reasonably practicable.

We may retain Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy and in the Agreement, unless a longer retention period is required or permitted by law. Please note that we have a variety of obligations to retain the Data that You provide to us. Accordingly, even if You close your Account, we may retain certain Data to meet our obligations. There may also be residual Data that will remain within our databases and other records, which will not be removed.

Our services are global and your Personal Data may be stored and processed in the United States even if that's not Your country of residence. We will take measures to ensure that any such transfers comply with applicable data protection laws and that your Personal Data remains protected to the standards described in this privacy policy. Note that the Content you send to our Service, including any backup copies we may store, remains in the region where You uploaded it, and only your Personal Data may be processed in another country.

4. Bulletin Boards & Blogs

You might participate in one of our blogs or you might refer a friend. In the case of a blog, whatever information you put up on that blog will of course be used by others. We are not responsible for how that information is used by others. We will use the information you provide us in private to get in touch with you in case there is a problem with the blog.

If you refer someone to us, then we will use that name and email address to send an invitation and we will use your name in that invitation. That’s it for the use of that information.

5. When We Change this Privacy Policy

When we change this privacy policy we will post a new version. Those changes will only affect you for actions you take after you have logged into your Account and started to use the openredis Services and not before. It also does not apply to any of your actions prior to that time; they will be affected by the privacy policy version in effect at that time.

6. Do You Want to Contact Us?

If you have any questions for us about this privacy policy then email us at